Welcome to Digital Products Bazar! We value your trust and satisfaction, and we aim to provide a seamless shopping experience. This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made on our website, https://digitalproductsbazar.com/.
🏢 General Refund Policy
As a platform offering digital products, refunds are subject to specific conditions due to the nature of the items sold. Once a digital product is downloaded or accessed, it cannot be returned. However, we are committed to ensuring your satisfaction and addressing any issues you may encounter.
Key Points:
- Refunds are not applicable for any product once it has been successfully downloaded or accessed.
- Refunds may be considered only in the following exceptional cases:
- The product is found to be defective or non-functional.
- You were charged twice for the same purchase due to a system error.
- The product description does not match the actual item provided.
🔧 Eligibility for Refunds
To ensure transparency, refunds will be issued only under the following conditions:
- Technical Issues: If the product you purchased cannot be downloaded or accessed due to technical errors on our end, and we are unable to resolve the issue within 72 hours.
- Product Mismatch: If the delivered product differs significantly from the description provided on our website.
- Duplicate Transactions: If you were charged multiple times for the same product due to a technical glitch.
🖌️ How to Request a Refund
If you believe you are eligible for a refund, follow these steps:
- Contact Us:
- Email: support@digitalproductsbazar.com
- WhatsApp: [Insert WhatsApp Number]
- Provide Proof:
- Order details (order ID, date of purchase, and product name).
- A detailed explanation of the issue, along with screenshots or other relevant evidence.
- Timeframe:
- Refund requests must be submitted within 7 days of the purchase date.
🛒 Refund Process
Once your refund request is received, we will:
- Review Your Claim: Our team will verify the issue based on the provided evidence.
- Resolution: If approved, we will:
- Provide a replacement product or
- Issue a refund through the original payment method.
- Processing Time: Approved refunds will be processed within 5-10 business days.
🚫 Non-Refundable Scenarios
Refunds will not be issued under the following circumstances:
- Change of mind after purchase.
- Failure to read the product description thoroughly before purchase.
- Incompatibility of the product with your system or software (unless stated in the product description).
- Claims made after the 7-day refund eligibility period.
- Products obtained as part of a promotional offer, freebie, or bundle.
📢 Our Commitment to Quality
At Digital Products Bazar, we take pride in delivering high-quality digital products that meet your expectations. In the rare event of an issue, our support team is here to assist you and ensure a satisfactory resolution.
💌 Contact Us
If you have questions about this Refund Policy or need assistance, don’t hesitate to reach out:
Thank You for Choosing Digital Products Bazar! We appreciate your business and are committed to providing you with the best digital shopping experience. 🚀